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                                                                下花園收費站開展司乘滿意度問卷調查活動   
                                                                      發布時間:2018-12-13    【打印】【關閉
                                                                       <p class="MsoNormal" style="text-indent:18pt;"> <span style="font-size:12pt;font-family:宋體;">為全面了解司乘對收費站各項工作的滿意度</span><span style="font-size:12pt;font-family:宋體;">及</span><span style="font-size:12pt;font-family:宋體;">服務訴求,拉近與司乘距離。 12月12日上午,下花園收費站組織開展了司乘滿意度問卷調查活動。本次活動采取由收費站工作人員隨機向過往司乘發放調查問卷方式進行。主要從站口</span><span style="font-size:12pt;font-family:宋體;">秩序</span><span style="font-size:12pt;font-family:宋體;">、作業速度、通暢程度、等待時間、服務態度、服務質量、服務方式、精神面貌、外觀形象、衛生狀況等方面開展調查。期間發放調查問卷20份,收回有</span><span style="font-size:12pt;font-family:宋體;">效</span><span style="font-size:12pt;font-family:宋體;">問</span><span style="font-size:12pt;font-family:宋體;">卷</span><span style="font-size:12pt;font-family:宋體;">20份,回收率100%。</span><span style="font-size:12pt;font-family:宋體;">從調查</span><span style="font-size:12pt;font-family:宋體;">問卷統計</span><span style="font-size:12pt;font-family:宋體;">結果</span><span style="font-size:12pt;font-family:宋體;">看,</span><span style="font-size:12pt;font-family:宋體;">司乘對</span><span style="font-size:12pt;font-family:宋體;">站區各項工作給</span><span style="font-size:12pt;font-family:宋體;">予了</span><span style="font-size:12pt;font-family:宋體;">較高的</span><span style="font-size:12pt;font-family:宋體;">評價,</span><span style="font-size:12pt;font-family:宋體;">特別是對</span><span style="font-size:12pt;font-family:宋體;">站</span><span style="font-size:12pt;font-family:宋體;">容站貌、職工精神面貌、文明服務及廣場收費秩序給予</span><span style="font-size:12pt;font-family:宋體;">充分肯定</span><span style="font-size:12pt;font-family:宋體;">。</span><span style="font-size:12pt;font-family:宋體;">在今后的工作中,</span><span style="font-size:12pt;font-family:宋體;">下花園收費站將在廣泛聽取司乘意見和建議的基礎上,</span><span style="font-size:12pt;font-family:宋體;">不斷創新服務方法</span><span style="font-size:12pt;font-family:宋體;">和</span><span style="font-size:12pt;font-family:宋體;">舉措,努力打造“舒適、安全、快捷”的行車</span><span style="font-size:12pt;font-family:宋體;">環境</span><span style="font-size:12pt;font-family:宋體;">,讓</span><span style="font-size:12pt;font-family:宋體;">廣大司乘</span><span style="font-size:12pt;font-family:宋體;">感受</span><span style="font-size:12pt;font-family:宋體;">更加優質</span><span style="font-size:12pt;font-family:宋體;">高效的</span><span style="font-size:12pt;font-family:宋體;">服務</span><span style="font-size:12pt;font-family:宋體;">。(下花園收費站 耿海亮)</span> </p> <p align="center"> <img alt="" src="/upload/201812/20181213100623_3755.jpg" /> </p> <p align="center"> <img alt="" src="/upload/201812/20181213100551_6861.jpg" /> </p> <p align="center"> <img alt="" src="/upload/201812/20181213100604_9868.jpg" /> </p>